LocationMauldin, SC 29662 Call(864) 249-4778

Frequently Asked Questions

If you have questions regarding the laundry service we provide for our clients in Mauldin, SC, here, you can find the answers needed. If you still cannot see the answers you are looking for, you are more than welcome to give Thumbs Up Coin Laundry a call at (864) 249-4778 for more information. We will answer all your questions!

1. Is it difficult to operate the washers and dryers?

A: It is very simple. If it is your 1st time doing self-service laundry just follow the instructions on the machine and you will operate like a champion. Most of the time we have an Attendant at work to guide you.

2. Do you have larger machines for big loads or Comforters?

A: You bet! We offer 20lb, 30lb, 40lb, 55lb, and even 60lb washers to handle all of your laundry loads.

3. Are you open on weekends?

A: We are open 7 days a week. In fact, weekends are quite busier than weekdays. If you prefer not to do your laundry on a crowded day the weekdays might work better for you. you.

4. Do you have TV and WiFi available?

A: Of course, this isn’t the stone age! We understand your requirement as you will spend at least an hour with us. We offer it FREE! Plus we have a sitting area for you to relax while your laundry is getting done.

5. Can I charge my phone while I do laundry?

A: We’ll keep you connected. Look for the different charging inputs in the facility.

6. Do you have vending Soaps, dryer sheets, stain removers for sale?

A: Yes, like most laundromats we have vending machines offering laundry items for sale including plastic bags.

7. Do you have Drinks and Snacks for sale?

A: Sure we do. We have a drink and also a snack vending machine.

For Wash-Dry-Fold

1. How do you charge for wash-dry-fold drop-off services?

A: Each load is weighed and charged @ $1.25 per pound dry weight basis except Comforters, sleeping bags, blankets, rugs etc., which are charged @ $15.00 each.

2. Once I drop off my clothes when can I pick them up?

A: 90% of the orders can be picked up the same day if not the next day for sure. When you are there to drop off speak to our Attendant and you can work out a pick-up time with them. In fact, we request our Customers to not leave their completed orders with us for more than a week as we do not have a big storage shelf for now.

3. What type of detergent do you use for wash dry fold service?

A: We use Tide detergent for all Laundry Loads.

4. Can you use my own detergent that I bring in?

A: Absolutely! bring in a detergent of your choice and we can be with that, no problem.

5. Do you use fabric softener?

A: Yes, on every load.

6. Do you use dryer sheets?

A: We use Bounce OR Kirkland Premier dryer sheets with every load ( unless you tell us not to)

7. Do you wash large-size Comforters?

A: Yes, this is our major service area. Most of you do not have large washers and dryers which handle a Comforter, our facility has large washers as big as 60 lbs which are specialized to handle and wash large loads effectively.

8. Why are comforters not weighed and more expensive.

A: A very fair question. They require larger machines each to wash and take a ton of time to dry so they cost more than a regular load of laundry. Plus we have to rotate them frequently in a dryer to get them fluffy awesomeness ready for you to snuggle up in.

9. Do you wash your clothes with other people’s clothes?

A: Ewww. No! Your clothes are always washed with your own items. We don’t mix others’ clothes with your orders.

10. Can you wash my sheets, towels, and undergarments?

A: Certainly, we will take care of all your household items that fit our machines.

11. Any special care to be taken with our clothes before there are dropped off?

A: Good question. Always ensure to empty your pockets for any dollar bills, coins, important papers you might have. Our Attendant might not be able to check every pocket and we do not accept any responsibility for loss or damage such as money, documents, jewelry, or anything else.

12. Do you offer pick-up and delivery services for Home/Business locations?

A: If there is a recurring order with volume business we can certainly consider, please visit or call us and we can figure it out.

Are you still having trouble finding the answers to your questions regarding our laundry service in Mauldin, SC? If so, you are more than welcome to give Thumbs Up Coin Laundry a call, and we will be more than happy to answer all your questions! We are looking forward to hearing from you!